Accessibility

Finding the right part is hard enough. Using the shop should not add to it.

This page is a commitment rather than a certificate. It says what we do, what we are still working on, and how to get help if something on this site gets in your way.

What we do

• We build pages with proper headings, lists and landmarks, so a screen reader can move through a page in a sensible order.
• Every form field has a visible label, and errors say what is wrong and how to fix it.
• The whole shop, including search, the parts finder, the basket and the checkout, is built to work with a keyboard alone, and the focus indicator stays visible as you move.
• Product images carry alternative text that names the part and what it fits, rather than a file name.
• We aim for text and background colours that stay legible, and we do not rely on colour alone to carry meaning.
• Text stays readable when you enlarge it in your browser, and the layout works on a phone.
• Tables of fitment data have proper headers and can be scrolled without trapping you inside them.

What we are working on

We are building this site to the Web Content Accessibility Guidelines 2.1, level AA, as our benchmark. That work is ongoing rather than finished, and we treat an accessibility problem as a defect on the same footing as a broken link or a wrong price.

Parts of the site depend on third-party components, above all the payment step, and we are limited by what those providers ship. Where we find a barrier we cannot fix ourselves, we raise it with the provider and we tell you how to get around it in the meantime.

If something gets in your way

Tell us and we will fix it, and we will also just help you place the order.

Email contact@evparto.com, or message us on WhatsApp at +49 171 9288082. We answer around the clock.

Say what you were trying to do, which page you were on, and what stopped you. If you use assistive technology, telling us which one helps us reproduce the problem. We acknowledge within 24 hours, usually sooner.

We will place the order for you

If the shop will not let you do something, we will do it with you or for you. We can:

• identify the right part from your vehicle details or the number on the old part
• send you a written quotation with the total cost including delivery
• take the order over email or WhatsApp
• send a payment link you can use on any device
• arrange a return the same way

There is no charge for any of that, and it is available to anyone who asks.

Feedback

Accessibility feedback goes to the same address and reaches the same team. Reports of genuine barriers get priority over feature work, and we will tell you what we did.

Related pages

• Legal Notice
• Returns and Refunds
• Terms of Service